Health and medicines library

Using medicines safely

Talking to a pharmacist or doctor

Pharmacists are medicine experts. Here's what to ask them.

What pharmacists can help with

A registered pharmacist can explain how and when to take a medicine, what side effects to watch for, what to avoid with it, how to store it, and what to do if you miss a dose. They can also check for interactions with things you already take.

Good questions to ask

What is this medicine for, and how will I know it's working? How and when should I take it, and for how long? What side effects should I look out for, and which ones mean I should call you? Is there anything I should avoid while taking it? What should I do if I miss a dose? When will we check how it's going?

Your right to understand

You can always ask for things to be explained again, more simply, or in your language. Young people can ask questions too, not just their parents.

When to talk to someone

Bring your questions written down. The Focus Lab appointment sheet has space for your medicines and questions, and nothing on it is saved.

Need help now?

Talk to a parent, a teacher or another adult you trust. You can also call, free, any time:

More ways to get help

Focus Lab never recommends, compares or doses medicines or supplements, and shows no adverts. Only the doctor who prescribes a medicine can start, change or stop it.

Draft for clinical review: written to educate, checked against public health guidance, and waiting for review by Focus Lab's clinical advisers.

Talking to a pharmacist or doctor · Focus Lab